Our Guarantee

All All our Gold jewellery is REAL -SOLID-GENUINE GOLD- we do not sell plated, rolled or gold-filled items - or what ever else human kind has come up with to imitate gold - GUARANTEED!

Read my guides here about fake jewellery on eBay.

Our Mission

Our main goal is to provide ebayers variety and customer satisfaction - we try our best to assist you with any enquiry, so please feel free to contact us anytime. We pride ourselves with our excellent after-sales customer service, as we believe that a transaction is not complete, till you are satisfied !!

Our Services

We have our own manufacturing workshop set up overseas so we can serve you better than many other jewellery sellers on ebay.

If a bracelet or ring is not your right size - we can help. Or even if you like a gem-set item, but would like a different coloured gem, just let us know!!

As we try to provide ebayers with variety, unfortunately we are not able to keep a lot of stock, so don't miss an item if you like it, as we hardly send second-chance offers ! !

I assure you, we are sellers that go the extra mile if needed ! So if we haven't had the pleasure to deal with you yet - try us and I am sure you will agree !!

I always try to state measurements in different measures "cm / inches" and ring sizes are stated in UK/Australian and Us sizes.If you need measurements converted to inches please use online conversion tools If you need help to determine your ring size, check out the following website!!

http://www.onlineconversion.com/ring_size.htm

Terms & Conditions

Our Terms & Conditions are outlined in every listing, so please take the time to read them before placing a bid!!

Refunds

If we have made a mistake,and you wish to return the item you will get a full refund. If everything is as stated but you are just not happy with the item and wish to return it for a no-questions-asked, fuss-free refund,please keep in mind that a restocking charge of 10% applies! ! !!

Special Request

As I am only human, mistakes in listings or shipments can happen at times :) - so please be co-operative if one of our mistakes happens to find you. We do not intentionally overstate weights nor send you a similar item than the one you won! Those are all minor errors we are happy to work out together with you.

Special Thank You

I thought it necessary to send out a BIG THANKS to all my long-term, loyal & very special customers who have become even friends over the years. Whether you have bought items to treasure yourself or to sell on, I hope you know that every purchase has been appreciated and we definitely would not have come that far without you guys. Can't name all as there are too many, but just to name a few very special ones: Mel, Belinda, Ange, Paula, a couple of Maureens and Joys :) , a few Janets :), some Michelles , many Robyns , a special Debra & countless Debs or Debbies , Alan, Bruce & Peter and every other repeat customer (just too many to list lol)! You are the ones that keep us going and the ones that pick up the bargains when there isn't too much interest in an item because you know what you get it of excellent value & quality ! THANK YOU !

Hope this gives you an idea on how it is to trade with us. If you have any further questions, please feel free to contact me anytime !!!