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UNDER CONSTRUCTION
GREETINGS AND SALUTATIONS FELLOW EBAYERS!
Below you will find information on shipping, store policies and the new feedback star rating system -
I truly do my absolute best to provide the kind of service that I myself wish I could receive when I make a purchase on eBay. Your satisfaction and happiness are very important to me as a seller.
You probably know all about the Detailed Seller Rating system by now and you probably have seen messages from sellers who are trying to be proactive and explain to the buyer just what this system really means for us sellers. Please remember most of us sellers are buyers as well so we are not biased. The truth is if a seller does a good job in every category, they should get a 5 star rating. Alas, I suspect this is not always the case. I actually had 2-3 people give me a low rating in shipping time. That is really bizarre because I ship within 1 day Mon-Fri and on Saturday if payment is received by 11 pm PST on Friday night. I think people sometimes rate sellers on the performance of the United States Postal Service instead of the actual seller. That is not how it works. Ratings are only suppose to be directed at the seller and THEIR performance not on other factors that are out of their control. All I ask, is please be fair.
Sellers that get perfect ratings can get discounts that they can pass on to the buyer. It is a win win situation.
HERE IS A TIMETABLE FOR SHIPPING/ DELIVERY TIMES -
FOR US DOMESTIC FIRST CLASS MAIL: 2-7 DAYS ON AVERAGE FOR DELIVERY
FOR US DOMESTIC PRIORITY MAIL: 2-4 DAYS ON AVERAGE FOR DELIVERY
FOR US DOMESTIC PARCEL POST MAIL: ANYWHERE FROM 2-9 DAYS AND SOMETIMES UP TO 14 DAYS
FOR US DOMESTIC MEDIA MAIL: ANYWHERE FROM 2-9 DAYS AND SOMETIMES UP TO 14 DAYS
FOR INTERNATIONAL FIRST CLASS MAIL: ANYWHERE FROM 1-4 WEEKS FOR DELIVERY
FOR INTERNATIONAL PRIORITY MAIL: 1-2 WEEKS OR LESS FOR DELIVERY ON AVERAGE
THESE SHIPPING TIMES ARE WHAT I HAVE FOUND TO BE TRUE ON AVERAGE, REGARDLESS OF WHAT THE USPS STATES - ONCE A SELLER HANDS OVER THE PACKAGE AT THE POST OFFICE IT IS IN THEIR HANDS AND THE SELLER HAS NO CONTROL OVER THE ACTUAL SHIPPING TIME - PLEASE KEEP THIS IN MIND - I KNOW I DO WHEN I BUY THINGS. I ONCE HAD A EBAY PACKAGE TAKE 21 DAYS TO GET TO ME FROM CALIFORNIA VIA FIRST CLASS MAIL AND I AM IN OREGON! BUT IT WAS TOTALLY NOT THE SELLER'S FAULT THEY HAD MAILED IT OUT WITHIN 2 DAYS. JUST GOES TO SHOW.......
STORE POLICIES - NO RETURNS ON MAGAZINES. NO RETURNS DUE TO FIT ISSUES AS MEASUREMMENTS ARE PROVIDED IN THE LISTING ON ALL CLOTHING ITEMS. RETURNS ARE ACCEPTED FOR ALL OTHER ITEMS ONLY IN THE EVENT THAT THE ITEM WAS NOT AS DESCRIBED AND/OR DEFECTIVE - IN THE EVENT OF A DEFECTIVE ITEM A FULL REFUND WILL BE GIVEN AND RETURN SHIPPING IS PAID BY THE SELLER. BUYER MUST CONTACT ME FOR INSTRUCTIONS ON RETURNING THE ITEM. *FOR ALL OTHER RETURNS A REFUND WILL BE GIVEN MINUS THE SHIPPING & HANDLING. SHIPPING AND HANDLING IS NON-REFUNDABLE AND RETURN SHIPPING IS AT BUYER'S EXPENSE. IF YOU NEED TO RETURN SOMETHING PLEASE CONTACT ME FIRST SO I CAN INSTRUCT YOU ON HOW TO PROCEED. THANK YOU!
*PLEASE NOTE THAT WE ARE A PET FRIENDLY HOUSEHOLD BUT NO ANIMALS ASSIST IN THE PACKAGING OF ANY ITEMS NOR ARE THEY ALLOWED TO COME IN CONTACT WITH THE MERCHANDISE WHICH IS STORED IN A SEPARATE STORAGE AREA IN SEALED CONTAINERS.
FEEDBACK POLICIES - I APPRECIATE ALL THE GOOD BUYERS OUT THERE AND TRY AND LET YOU KNOW WITH PERSONAL COMMUNICATION AND FAST SHIPPING - NOT EVERYBODY CARES ABOUT FEEDBACK OR THEY MISUSE THE SYSTEM - IF YOU WOULD LIKE TO LEAVE FEEDBACK FOR ME THAT IS GREAT, I WOULD ENJOY DOING THE SAME FOR YOU ;) - PLEASE NOTE THAT I DO APPRECIATE KNOWING YOU RECEIVED YOUR ORDER AND THAT ALL IS WELL - IF EVER A PROBLEM DOES ARRISE WITH YOUR ORDER, PLEASE CONTACT ME PRIOR TO LEAVING ANY NEGATIVE/NEUTRAL FEEDBACK. I AM PROFESSIONAL AND EASY TO WORK WITH AND WILL STRIVE TO PROVIDE CUSTOMER SATISFACTION AND A SOLUTION TO ANY PROBLEMS. FOR SELLERS, I AM HAPPY TO LEAVE POSITIVE FEEDBACK FOR YOU WHEN I RECEIVE MY ITEMS AND IF THE TRANSACTION WENT SMOOTHLY. TO ALL THE GOOD SELLERS OUT THERE WHO SHIP FAST, ARE PROFESSIONAL AND SELL ITEMS THAT ARE AS DESCRIBED - A BIG THANK YOU!
IT IS THE BUYER'S RESPONSIBILTY TO ASK ALL QUESTIONS ABOUT ITEMS BEFORE PURCHASING - IF YOU HAVE QUESTIONS, PLEASE ASK ABOUT SIZING, FIT AND CONDITION BEFORE YOU BUY. GOOD DESCRIPTIONS ARE GIVEN IN EACH LISTING BUT YOU MAY NEED MORE INFORMATION - PLEASE ASK. I AM ALWAYS AVAILABLE TO ANSWER QUESTIONS. MY WISH IS FOR EVERY TRANSACTION TO BE AS SMOOTH AS POSSIBLE FOR BOTH THE BUYER AND THE SELLER. THANK YOU!
FYI MAGAZINE BUYERS - ALL MAGAZINES ARE PACKED WITH CARE - MAGAZINES COME ENCASED IN CARDBOARD AND PLACED IN A POLY MAILER BAG FOR PROTECTION AGAINST BENDING AND MOISTURE
HELP THE PLANET BY SENDING PAPER FREE ECARDS - http://www.care2.com/ecards/
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