Welcome to Discount Source Direct, your one-stop retail & wholesale shop for all your computer and electronic accessories!
Discount Source Direct is dedicated to provide our customers with high quality products at the lowest possible price.
Discount Source Direct lets individual customers and companies of all sizes buy lots of any size at a discounted low factory price. Whether you're an end user or a reseller, you can always find the right product at the right price at our own websites discountsourcedirect.com, or at our Ebay store.
So buy or bid with confidence! We back all of our products by 100% Money-back Guarantee with NO QUESTIONS ASKED!!
Our Shipping Pledge
Discount Source Direct normally ships in-stock orders within two business days after cleared payment received. We do not ship on weekends or holidays.
Tracking Your Order
When your shipment is confirmed, you will receive a shipment confirmation e-mail from Discount Source Direct, which will include a tracking number for your shipment.
Domestic Orders
Items will be ship via FedEx Ground or USPS Parcel Post
Orders over $60.00 will be ship via FedEx Ground or Priority Mail with Signature Confirmation
Transit time is approximately 4-9 business days
International Orders
Items will be ship via FedEx International Ground or Airmail Parcel Post
Transit time is approximately 9-17 business days
Order Processing Time
Discount Source Direct requires up to 2 business days to process your order. Additionally, some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed an additional 3 business days. If you're paying by e-check using PayPal, your payment may be on hold for up to 9 business days, your order cannot be process until the payment cleared through PayPal, you will be notified about the hold.
Shipping Address Requirements
Your shipping address must match your credit card billing address or PayPal confirmed address. For your protection, we are unable to ship to alternate addresses. We are also unable to change the address after payment. Sorry, no exceptions.
Special Requests for Your Order
Please do not sent any special requests for your order to the Payment e-mail, nor include requests with your PayPal payment. If you have any special requests such as Marking an order as gift, choice of Colors; Please send requests via the Ebay message system or send it to our customer service e-mail: service@discountsourcedirect.com
Accepted Payment Methods
Discount Source Direct accepts online payments through paypal. You may pay via VISA, MasterCard, American Express, Discover and PayPal through the safe and secure online checkout system via Paypal.
Payment Requirements
Your shipping address must match your credit card billing address or PayPal confirmed address. For your protection, we are unable to ship to alternate addresses. Sorry, no exceptions.
Sales Tax
We do not charge sales tax.
Safe and Secure Payments
Security and your privacy is our number one priority. We use PayPal as our online payment processor, all on-line transactions are sent through PayPal's secure server and encrypted with 128-bit technology.(Please refer to PayPal's website for more security information, and how they handle the payment).
Contact us via the eBay Messaging System
PTo e-mail us, please click the 'Ask Seller a Question' link at the top of the eBay listing.
Customer Service Hours: Monday-Friday 10:00am-4:00pm PST
Please allow 24-48 hours for an e-mail reply.
Feedback Policy
Your satisfaction is important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us for a resolution before leaving feedback. If you leave a negative feedback, we must consider the sale final. We appreciate the opportunity to have a fair transaction. We'll automatically leave you a positive feedback after receiving your prompt payment. Please leave us a positive feedback after receiving your order and if you're satisfy with it.
Technical Support
Discount Source Direct cannot offer advice on compatibility of items, make product recommendations, or sales advice. We post all of the information the manufacturer provides us with for your convenience. However, we'll answer every technical question our customers have to the best of our knowledge, for more accurate answers to your technical question, we recommend you to contact the manufacture directly.
Discount Source Direct offers a 30 days (from date of shipment) return and exchange policy. If you're not 100% satisfy with our products, you can return them within 30 days for a full price refund(Including Shipping Cost)or for an exchange, NO QUESTIONS ASK.
We're an USA Seller with a USA return address,and contact information, you don't have to send the item oversea and wait forever to get your refund or exchange.
All returns must be pre-approved by our RMA Department (Return Merchandise Authorization), to accomplish this, please send us a message through the EBay Messaging System, or Emailing to our RMA Department, and please provide the buyer's Ebay ID and item number and a description of the issue. Not providing the detailed information requested will delay the return process.
FOR DEFECTED PRODUCTS Exchange or Return, after we verify the returned item is defected, we’ll reimburse you for the shipping cost of sending the defected item back to us.
We will ship the replacement once we have received and processed the returned item(s). If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item(s). Refund is usually process with 2 business days after we receive your return item.
By initiating the RMA process customers agrees to all decisions by the Discount Source Direct RMA Department and all decisions are final.