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Communication
Please feel free to contact us with any questions or comments you may have. We receive hundreds of emails every day regarding our items on Ebay. If you need to contact us immediately please call our office at 1-800-344-9103, our office hours are 8 a.m. to 4 p.m. EST.
Shipping & Handling Charges
We have a professional shipping staff that uses the utmost care when dealing with our items. They have many years of experience dealing with items of all sizes. Rest assured that your items will be handled with care. Shipping and handling charges are calculated using the cost of shipping charges plus our expenses for materials. If you feel that our shipping charges are excessive please do not bid on our items. We do not adjust these charges. |
The Vault - (Ebay id BRSZ-2)
578 Arbor Hill Rd.
Kernersville, NC 27284
1-800-344-9103
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Shipping Time
Items typically are sent out 3-5 business days after payment has cleared. If you have a circumstance that requires a more prompt delivery please call us and we will do our best to accommodate you.
Items that sell for less than $500
The minimum level or service that we use is USPS Priority. We have found that because of the nature of the items that we sell it is worth the extra few dollars to use this type of service. Most 1 lb items (baseball cards, comics, etc.) will be sent in a rigid USPS Priority box to ensure the safety of the items. If you would like to include S&H insurance please contact us and the price of the insurance will be added to your invoice.
Items that sell for more than $500
These items will be shipped via Fedex. Insurance will be included on these items.
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